WAEC Marketing 2018 past questions and answers

45 questions. Try each one, then open the answer to check yourself and read the explanation.

Question 1

Merchandising

A merchandiser is the individual who is responsible for the

  1. A.security of goods in the retail store.
  2. B.quality control of goods produced.
  3. C.availability of products at the right position in the retail store.
  4. D.advertising of products on television.
Show the answer and explanation

Answer: C (availability of products at the right position in the retail store.)

Explanation

A merchandiser makes sure products are available and well placed on shelves in the shop.

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Question 2

Marketing Concept

The task of promoting and delivering goods and services to meet consumers' satisfaction is

  1. A.production.
  2. B.marketing.
  3. C.communication.
  4. D.selling.
Show the answer and explanation

Answer: B (marketing.)

Explanation

Marketing covers promoting and delivering goods and services to satisfy consumers.

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Question 3

Marketing Concept

The emphasis of marketing concept is to put

  1. A.consumers first.
  2. B.products first.
  3. C.consumers last.
  4. D.products last.
Show the answer and explanation

Answer: A (consumers first.)

Explanation

The marketing concept puts the consumer's needs first.

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Question 4

Warehousing

Which of the following activities is performed in the warehouse?

  1. A.Stabilization of prices of goods
  2. B.Grading and sorting of goods
  3. C.Elimination of seasonal problems
  4. D.Pricing of goods
Show the answer and explanation

Answer: B (Grading and sorting of goods)

Explanation

Grading and sorting are physical activities done on goods while they are in the warehouse.

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Question 5

Product

The component of product as a marketing mix element is

  1. A.size.
  2. B.allowance.
  3. C.wholesaler.
  4. D.publicity.
Show the answer and explanation

Answer: A (size.)

Explanation

Product decisions include size, quality, design, packaging and brand; publicity is part of promotion.

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Question 6

Product

An idea or event offered for sale is

  1. A.promotion.
  2. B.place.
  3. C.price.
  4. D.product.
Show the answer and explanation

Answer: D (product.)

Explanation

A product is anything offered to satisfy a need, including goods, services, ideas and events.

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Question 7

Product

Toothpaste is an example of

  1. A.convenience goods.
  2. B.industrial goods.
  3. C.primary goods.
  4. D.unsought goods.
Show the answer and explanation

Answer: A (convenience goods.)

Explanation

Toothpaste is bought often, cheaply and with little effort: a convenience good.

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Question 8

International Marketing

Which of these factors would facilitate the successful operation of a company in international market?

  1. A.Differences in domestic and foreign cultures
  2. B.Existence of companies producing similar products
  3. C.Provision of government subsidies to foreign investors
  4. D.Availability of local currencies
Show the answer and explanation

Answer: C (Provision of government subsidies to foreign investors)

Explanation

Government subsidies to foreign investors lower costs and make it easier for a firm to operate abroad.

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Question 9

Promotion and Advertising

Which of the following activities is not a function of advertising? To

  1. A.remind potential customers.
  2. B.persuade potential customers.
  3. C.interact with potential customers.
  4. D.inform potential customers.
Show the answer and explanation

Answer: C (interact with potential customers.)

Explanation

Advertising informs, persuades and reminds, but it is one-way communication; interaction is done through personal selling.

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Question 10

Distribution

The distribution channel suitable for the sale of tractor is

  1. A.manufacturer → retailer → user.
  2. B.manufacturer → wholesaler → retailer → user.
  3. C.manufacturer → agent → retailer → user.
  4. D.manufacturer → agent → user.
Show the answer and explanation

Answer: D (manufacturer → agent → user.)

Explanation

Tractors are costly industrial goods sold to few users, so a short channel through an agent is best.

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Question 11

Transportation and Marketing Documents

A factor to be considered in the choice of a mode of transporting goods is the

  1. A.price of the goods.
  2. B.nature of the goods.
  3. C.brand of the goods.
  4. D.packaging of the goods.
Show the answer and explanation

Answer: B (nature of the goods.)

Explanation

Whether goods are perishable, bulky or fragile decides the right mode of transport.

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Question 12

Sales Promotion

A price reduction to reward dealers for participating in advertising and sales support programmes is a

  1. A.seasonal discount.
  2. B.sales contest.
  3. C.promotional allowance.
  4. D.quantity discount.
Show the answer and explanation

Answer: C (promotional allowance.)

Explanation

A promotional allowance is a price cut or payment to dealers who help advertise and promote the product.

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Question 13

Warehousing

A warehouse owned and controlled by an independent business company for general use by organizations is

  1. A.public warehouse.
  2. B.private warehouse.
  3. C.bonded warehouse.
  4. D.cooperative warehouse.
Show the answer and explanation

Answer: A (public warehouse.)

Explanation

Public warehouses are owned by independent firms and rented out to anyone who needs storage.

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Question 14

Distribution

Palm oil sellers association is an example of

  1. A.market union.
  2. B.cartel.
  3. C.labour union.
  4. D.chamber of commerce.
Show the answer and explanation

Answer: A (market union.)

Explanation

Sellers of one product in a market form a market union.

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Question 15

Product

Goods used to produce and create wealth are

  1. A.consumer goods.
  2. B.convenience goods.
  3. C.industrial goods.
  4. D.shopping goods.
Show the answer and explanation

Answer: C (industrial goods.)

Explanation

Industrial goods are used to produce other goods and so create wealth.

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Question 16

Transportation and Marketing Documents

Which of these transportation modes is appropriate for transporting gas from Nigeria to Ghana?

  1. A.Pipeline
  2. B.Air
  3. C.Rail
  4. D.Truck
Show the answer and explanation

Answer: A (Pipeline)

Explanation

Gas is moved cheaply and continuously over long distances by pipeline (the West African Gas Pipeline).

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Question 17

Marketing Environment

An institution that enhances the distribution and sales of goods is a

  1. A.market union.
  2. B.wholesaler.
  3. C.retailer.
  4. D.market facilitator.
Show the answer and explanation

Answer: D (market facilitator.)

Explanation

Facilitators such as banks, transporters and insurers help distribution without owning the goods.

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Question 18

Markets

The basic human requirements are referred to as

  1. A.needs.
  2. B.demands
  3. C.values.
  4. D.wants.
Show the answer and explanation

Answer: A (needs.)

Explanation

Needs are basic human requirements such as food, clothing and shelter.

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Question 19

Markets

In marketing, market is described as

  1. A.an area where buyers and sellers interact.
  2. B.a set of all actual and potential buyers of a product.
  3. C.a collection of profit and non-profit organizations.
  4. D.a collection of people with similar interest
Show the answer and explanation

Answer: B (a set of all actual and potential buyers of a product.)

Explanation

Marketers define a market as the set of all actual and potential buyers of a product, not a place.

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Question 20

Markets

A feature of organizational market is that

  1. A.there are few buyers.
  2. B.there are many buyers.
  3. C.professional services are not required.
  4. D.elastic demand can occur.
Show the answer and explanation

Answer: A (there are few buyers.)

Explanation

Organisational markets have a few large buyers, buying professionally, with fairly inelastic demand.

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Question 21

Consumer Behaviour

An activity or process undertaken by a company to acquire raw materials is

  1. A.consumer buying behaviour.
  2. B.marketing intelligence.
  3. C.organizational buying behaviour.
  4. D.marketing research.
Show the answer and explanation

Answer: C (organizational buying behaviour.)

Explanation

Organisational buying behaviour is how firms decide on and buy the materials and services they need.

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Question 22

Consumer Behaviour

In consumer behaviour, an individual's relatives would be considered as

  1. A.a personal influence.
  2. B.a reference group influence.
  3. C.an institutional influence.
  4. D.a perpetual influence.
Show the answer and explanation

Answer: B (a reference group influence.)

Explanation

Relatives are people whose opinions shape what we buy, so they are a reference group (social) influence.

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Question 23

Pricing

Which element of the marketing mix is applicable when a company offers a 50% credit terms to its customers?

  1. A.Product
  2. B.Price
  3. C.Place
  4. D.Promotion
Show the answer and explanation

Answer: B (Price)

Explanation

Price decisions include list price, discounts, allowances and credit terms.

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Question 24

Merchandising

The activities that stimulate the purchase of a company's products at the retail outlet is

  1. A.selling.
  2. B.merchandising.
  3. C.prospecting.
  4. D.advertising.
Show the answer and explanation

Answer: B (merchandising.)

Explanation

Merchandising is promotion at the point of sale: displays, shelf arrangement and demonstrations in the shop.

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Question 25

E-marketing

An advantage of electronic marketing is that

  1. A.network is not always available.
  2. B.time restriction is non-existent.
  3. C.it is less useful for products that need physical demonstration.
  4. D.there is limitation on advertising space.
Show the answer and explanation

Answer: B (time restriction is non-existent.)

Explanation

Online shops are open 24 hours a day, so there is no time restriction.

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Question 26

Marketing Research

One of the stages in the marketing research process is

  1. A.problem definition.
  2. B.market segmentation.
  3. C.sales quota allocation.
  4. D.market share determination.
Show the answer and explanation

Answer: A (problem definition.)

Explanation

Defining the problem is the first stage of marketing research.

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Question 27

Marketing Finance

The source of fund for Mr. John who got his capital from the money he kept in bank is

  1. A.personal savings.
  2. B.bank loan.
  3. C.plough-back profit.
  4. D.bank overdraft.
Show the answer and explanation

Answer: A (personal savings.)

Explanation

Money he saved in his own bank account is his personal savings.

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Question 28

Pricing

Which of the following factors is not a price determinant?

  1. A.Cost of production
  2. B.Cost of research
  3. C.Product brand
  4. D.Expected profit
Show the answer and explanation

Answer: C (Product brand)

Explanation

Costs and the profit wanted decide price; the brand name itself is not a price determinant.

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Question 29

International Marketing

An arrangement whereby an organization charges a fee or royalty for the use of its technology in international marketing is

  1. A.licensing.
  2. B.franchising.
  3. C.joint venture.
  4. D.strategic alliance.
Show the answer and explanation

Answer: A (licensing.)

Explanation

Licensing lets a foreign firm use technology or a trademark for a fee or royalty.

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Question 30

Marketing Concept

A marketing philosophy which propagates the delivery of satisfaction to customers is

  1. A.product concept.
  2. B.production concept.
  3. C.marketing concept.
  4. D.selling concept.
Show the answer and explanation

Answer: C (marketing concept.)

Explanation

The marketing concept says a firm should find out customers' needs and deliver satisfaction better than competitors.

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Question 31

Sales Promotion

A company's programme of "buy one product and get one free" is an example of

  1. A.advertising.
  2. B.personal selling.
  3. C.sales promotion.
  4. D.publicity.
Show the answer and explanation

Answer: C (sales promotion.)

Explanation

Buy-one-get-one-free is a short-term incentive: sales promotion.

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Question 33

Pricing

If a company sells its 50kg bag of cement at ₦2,000 in Lagos and ₦2,500 in Kano, the pricing strategy adopted by the company is

  1. A.penetration pricing.
  2. B.cost-plus pricing.
  3. C.competitive pricing.
  4. D.geographic pricing.
Show the answer and explanation

Answer: D (geographic pricing.)

Explanation

Charging different prices in different places is geographic pricing.

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Question 34

Marketing Mix

Which of these terms influences the buyer in a target market?

  1. A.Marketing concept
  2. B.Marketing mix
  3. C.Marketing research
  4. D.Marketing process
Show the answer and explanation

Answer: B (Marketing mix)

Explanation

Product, price, place and promotion (the marketing mix) are the tools a firm uses to influence buyers in its target market.

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Question 35

Distribution

Which of the following is not a factor influencing the choice of distribution channel?

  1. A.Company goals and objectives
  2. B.Brand of the product
  3. C.Consumer consideration
  4. D.Nature of the product
Show the answer and explanation

Answer: B (Brand of the product)

Explanation

Company goals, customers and the nature of the product affect channel choice; the brand name does not.

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Question 36

Marketing Planning

A sales target for a marketing manager can be found in the marketing

  1. A.plan.
  2. B.intelligence.
  3. C.audit.
  4. D.research.
Show the answer and explanation

Answer: A (plan.)

Explanation

The marketing plan sets objectives such as sales targets.

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Question 37

Distribution

Use the following information to answer questions 37 and 38
Mr. Mike opened a frozen food retail outlet in Akure, close to JY Limited, a sole distributor of frozen food in the State.
Mr. Mike would be referred to as

  1. A.an agent.
  2. B.a facilitator.
  3. C.an entrepreneur.
  4. D.a factor.
Show the answer and explanation

Answer: C (an entrepreneur.)

Explanation

Mr. Mike set up a business with his own resources and bears its risk, which makes him an entrepreneur, not an agent.

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Question 38

Distribution

Use the following information to answer questions 37 and 38
Mr. Mike opened a frozen food retail outlet in Akure, close to JY Limited, a sole distributor of frozen food in the State.
The factor that influenced Mr. Mike's choice of location is

  1. A.nearness to source of supply.
  2. B.customer consideration.
  3. C.availability of labour.
  4. D.availability of social amenities.
Show the answer and explanation

Answer: A (nearness to source of supply.)

Explanation

He chose a site beside the only distributor of frozen food, so the deciding factor was nearness to his source of supply.

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Question 39

E-marketing

The buying and selling of goods and services that meet consumer needs on world wide web is

  1. A.e-supplying.
  2. B.e-marketing.
  3. C.e-payment.
  4. D.e-requisitioning.
Show the answer and explanation

Answer: B (e-marketing.)

Explanation

Buying and selling products on the web to meet consumer needs is e-marketing.

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Question 40

Marketing Concept

The process of obtaining a desired product by offering something in return is

  1. A.wants.
  2. B.exchange.
  3. C.needs.
  4. D.market.
Show the answer and explanation

Answer: B (exchange.)

Explanation

Exchange is getting what you want by giving something in return.

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Theory question 101

Product

Explain the following classification of products with two examples each from agricultural based products.
(a) industrial products; (b) consumer products; (c) primary products; (d) secondary products;

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Model answer

(a) Industrial products: goods bought to be used in making other goods, e.g. raw cotton, cocoa beans, palm kernels, timber.
(b) Consumer products: finished goods bought by households for their own use, e.g. garri, packaged fruit juice, smoked fish, rice.
(c) Primary products: farm produce in its natural state, not yet processed, e.g. cassava tubers, yams, fresh tomatoes, maize.
(d) Secondary products: farm produce that has been processed, e.g. garri, palm oil, tomato paste, yam flour, vegetable oil.

Explanation

Each class needs a short definition and two farm-based examples.

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Theory question 102

Sales Promotion

(a) State five reasons companies conduct marketing research. (b) Explain the following sales promotional tools: (i) price-off; (ii) salesman competition; (iii) free gifts; (iv) premium offer (v) samples.

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Model answer

(a) Any five: to understand customers' needs; to solve marketing problems; to test new products; to set suitable prices; to measure advertising effectiveness; to forecast sales; to know competitors; to find new market opportunities; to reduce business risk.
(b)(i) Price-off: a temporary cut in the normal price to boost sales.
(ii) Salesman competition: a contest that rewards the salespeople who sell the most.
(iii) Free gifts: items given free to buyers of a product.
(iv) Premium offer: an extra item given free or cheaply with a purchase, e.g. a cup with a tin of beverage.
(v) Samples: small quantities of a product given free so people can try it.

Explanation

Give each point as a full sentence, with an example where possible.

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Theory question 103

Distribution

(a) Illustrate any four channels of distribution for consumer products.
(b) List and explain any four pricing strategies.

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Model answer

(a) Any four: Manufacturer → Consumer; Manufacturer → Retailer → Consumer; Manufacturer → Wholesaler → Retailer → Consumer; Manufacturer → Agent → Wholesaler → Retailer → Consumer; Manufacturer → Agent → Consumer.
(b) Any four, explained: cost-plus (cost plus a mark-up); penetration (low price to win market share); skimming (high price at launch); geographical (prices differ by location); psychological (e.g. ₦999); prestige (high price for a quality image); loss leader (below cost to attract buyers); competitive/going-rate (set by competitors' prices).

Explanation

Give each point as a full sentence, with an example where possible.

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Theory question 104

Transportation and Marketing Documents

(a) What is transportation? (b) List and explain six factors affecting the choice of transportation mode.

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Model answer

(a) Transportation is the movement of goods and people from one place to another, from producers to where they are needed.
(b) Any six, explained: nature of the goods (perishable, fragile, bulky); cost of transport compared with value of goods; speed/urgency; distance; safety and security; reliability and regularity; availability of the mode on the route; flexibility (door-to-door); volume of goods.

Explanation

Give each point as a full sentence, with an example where possible.

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Theory question 105

Distribution

(a) What is a market union? (b) State four functions of market facilitators.
(c) The women in Eke market formed a Garri Seller's Union. State five role of this Union.

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Model answer

(a) A market union is an association of traders who sell the same product in a market, formed to protect and promote their common interests.
(b) Any four: provide finance (banks); provide transport; provide storage (warehousing); insure goods against risks; provide advertising and research services; provide communication.
(c) Any five: fix a common price for garri; settle disputes among members; regulate measures and quality; protect members from unfair competition; represent members before government and market authorities; welfare support/contributions for members; maintain cleanliness and security of the market; give members access to credit.

Explanation

Give each point as a full sentence, with an example where possible.

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Theory question 106

Marketing Finance

Mamaput is a popular catery in the city centre and wants to open up more outlets in other parts of the city.
(a) State four sources of fund to finance the proposed expansion by Mamaput.
(b) Explain four factors that would influence the location of the new outlets.

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Model answer

(a) Any four: ploughed-back profit; owner's personal savings; bank loan or overdraft; loans from friends and family; bringing in a partner; trade credit from suppliers; hire purchase/leasing of equipment; government or microfinance loans.
(b) Any four, explained: nearness to customers (offices, schools, busy roads); level of competition; cost of rent/land; security; availability of water, power and other amenities; accessibility and parking; nearness to suppliers of foodstuff; government regulations.

Explanation

Give each point as a full sentence, with an example where possible.

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