Miss Okon has just been employed by a consumer goods manufacturing company to merchandize its products at a retail outlet. (a) State four elements that would qualify the company's products to be merchandized at the retail outlet. (b) State six functions Miss Okon would perform as a merchandizer.
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(a) Any four: attractive packaging; clear branding; proper labelling; a price tag; suitable size and durability for shelf display; meeting standards (NAFDAC/SON); availability in adequate quantity. (b) Any six: arrange attractive displays; plan shelf layout to encourage impulse buying; keep shelves stocked and avoid stock-outs; set up point-of-purchase materials; demonstrate products and give samples; gather information on consumers' reactions and competitors; ensure correct pricing and labelling; build good relations with the retailer and customers.
Explanation
Give each point as a full sentence, with an example where possible.
(a) State five features of the post-independence era in the history of marketing in Nigeria. (b) Explain five functions of marketing in Nigeria.
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(a) Any five: indigenisation of businesses; growth of local manufacturing (import substitution); oil boom and rising incomes; growth of advertising and media; rise of supermarkets and modern retailing; marketing boards for export crops; growth of marketing research and professional marketers; government regulation of trade and prices; later, deregulation and e-marketing. (b) Any five, explained: buying; selling; transportation; storage; standardisation and grading; financing; risk bearing; marketing information/research; promotion.
Explanation
Give each point as a full sentence, with an example where possible.
(a) Explain the following concepts in marketing: (i) product concept; (ii) selling concept; (iii) production concept; (iv) societal marketing concept. (b) A product costs ₦4,000 to produce. The producer decides to sell the product for ₦6,000. Calculate the: (i) markup; (ii) percentage markup on cost; (iii) percentage markup on selling price.
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(a)(i) Product concept: consumers prefer products of the best quality and features, so the firm concentrates on improving the product. (ii) Selling concept: consumers will not buy enough unless persuaded by aggressive selling and promotion. (iii) Production concept: consumers prefer cheap, widely available products, so the firm concentrates on efficient mass production and distribution. (iv) Societal marketing concept: the firm satisfies customers profitably while protecting the long-term welfare of society and the environment. (b)(i) Markup = ₦6,000 − ₦4,000 = ₦2,000. (ii) Percentage markup on cost = 2,000/4,000 × 100 = 50%. (iii) Percentage markup on selling price = 2,000/6,000 × 100 = 33.3%.
Explanation
Show the formula and working for each calculation.
(a) What is entrepreneurship? (b) State four selling skills required by an entrepreneur. (c) State five activities to be performed by an entrepreneur to ensure successful operation of his market outlet.
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(a) Entrepreneurship is the process of identifying a business opportunity, bringing together resources and starting and running a business while bearing its risks for profit. (b) Any four: good communication; persuasion/negotiation (bargaining); listening; product knowledge; handling objections; closing a sale; prospecting for customers; courtesy and good human relations. (c) Any five: stock goods customers want; set fair prices; display goods attractively; keep proper records; give good customer service; promote the outlet; keep the shop clean and secure; manage cash and credit carefully; monitor competitors; train and motivate staff.
Explanation
Give each point as a full sentence, with an example where possible.
(a) What is advertising? (b) Identify any six media of advertising. (c) Explain four disadvantages of advertising.
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(a) Advertising is any paid, non-personal presentation and promotion of ideas, goods or services by an identified sponsor through the mass media. (b) Any six: television; radio; newspapers; magazines; billboards/posters; cinema; internet/social media; handbills; transit (vehicle) advertising; direct mail. (c) Any four, explained: it is costly and raises prices; it can mislead consumers; it encourages people to buy things they do not need; it may promote harmful products; it can be offensive to culture/morals; its effect on sales is hard to measure; adverts clutter the environment (billboards).
Explanation
Give each point as a full sentence, with an example where possible.
(a) State four functions of Warehousing. (b)(i) Identify three modes of Transportation. (ii) Explain three Transportation documents.
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(a) Any four: safe storage of goods; keeps goods until needed (time utility); helps stabilise prices; allows production ahead of demand; allows grading, packing and branding; holds dutiable goods until duty is paid (bonded); goods can be used as security for loans. (b)(i) Any three: road; rail; water (sea/inland waterways); air; pipeline. (b)(ii) Any three, explained: waybill (goes with goods carried by road/rail, describing the goods and receiver); consignment note (filled by the sender when goods are handed to a carrier); bill of lading (issued by a shipping company as receipt and evidence of goods carried by sea, and a document of title); air waybill (for goods carried by air); delivery note (lists goods delivered, signed by the buyer); manifest (list of all cargo on a ship or aircraft).
Explanation
Give each point as a full sentence, with an example where possible.