WAEC Marketing 2023 past questions and answers

43 questions. Try each one, then open the answer to check yourself and read the explanation.

Question 1

Markets

The need for an item backed by the ability to pay by a consumer is

  1. A.demand
  2. B.want
  3. C.exchange
  4. D.utility
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Answer: A (demand)

Explanation

Demand is a want or need backed by the ability to pay.

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Question 2

Marketing Concept

An orientation that holds that a company's decision should include consumer satisfaction and community development is

  1. A.societal marketing concept
  2. B.production concept
  3. C.product concept
  4. D.selling concept
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Answer: A (societal marketing concept)

Explanation

The societal marketing concept adds the welfare of society to customer satisfaction and profit.

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Question 3

Marketing Concept

The concept applied by XYZ Ltd that uses aggressive promotional efforts to attract customers to buy its brand of cosmetics is

  1. A.product concept
  2. B.societal concept
  3. C.selling concept
  4. D.production concept
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Answer: C (selling concept)

Explanation

The selling concept relies on aggressive selling and promotion to make people buy.

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Question 4

Promotion and Advertising

The process of bringing products to the attention of prospective customers is

  1. A.distribution
  2. B.promotion
  3. C.labelling
  4. D.branding
Show the answer and explanation

Answer: B (promotion)

Explanation

Promotion communicates with customers to make them aware of products.

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Question 5

Marketing Environment

The factors that influence the performance of marketing activities of a firm is marketing.

  1. A.orientation
  2. B.intelligence
  3. C.audit
  4. D.environment
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Answer: D (environment)

Explanation

The marketing environment is all the internal and external forces that affect a firm's marketing activities.

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Question 6

Marketing Environment

Which of the following factors would influence a company's decision to change its production process?

  1. A.Technological factor
  2. B.Social factor
  3. C.Political factor
  4. D.Demographic factor
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Answer: A (Technological factor)

Explanation

New technology gives firms new ways of producing, leading them to change their production process.

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Question 7

Marketing Mix

The set of variables a confectionery company uses to execute its marketing strategy is marketing.

  1. A.mix
  2. B.plan
  3. C.tactics
  4. D.policy
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Answer: A (mix)

Explanation

The marketing mix (4Ps) is the set of controllable variables used to carry out a marketing strategy.

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Question 8

Product

Iron ore is classified as

  1. A.secondary product
  2. B.semi-finished product
  3. C.consumer product
  4. D.primary product
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Answer: D (primary product)

Explanation

Iron ore is taken straight from nature without processing, so it is a primary product.

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Question 9

Product

Which of the following items is an example of primary product?

  1. A.Cotton
  2. B.Handkerchief
  3. C.Shirt
  4. D.Head tie
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Answer: A (Cotton)

Explanation

Cotton is a raw farm product; the others are made from it.

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Question 10

Product

A product that is bought frequently on impulse at lower prices is

  1. A.industrial goods
  2. B.unsought goods
  3. C.convenience goods
  4. D.specialty goods
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Answer: C (convenience goods)

Explanation

Convenience goods are cheap items bought often and with little thought, sometimes on impulse.

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Question 11

Markets

Use the following information to answer questions 11 and 12.
OJ Ltd is a bakery that produces bread and confectioneries while Ernest Super Market buys its products.
OJ Ltd is an example of

  1. A.a consumer market
  2. B.an industrial market
  3. C.a government market
  4. D.a reseller market
Show the answer and explanation

Answer: B (an industrial market)

Explanation

A bakery buys flour and other inputs to make products, so it is part of the industrial market; Ernest Super Market, which buys to resell, is the reseller.

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Question 12

Distribution

Use the following information to answer questions 11 and 12.
OJ Ltd is a bakery that produces bread and confectioneries while Ernest Super Market buys its products.
Ernest Super Market is classified as

  1. A.a retailer
  2. B.a wholesaler
  3. C.an agent
  4. D.a producer
Show the answer and explanation

Answer: A (a retailer)

Explanation

A supermarket sells goods in small quantities to final consumers: it is a retailer.

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Question 13

Consumer Behaviour

The last stage in the buying decision process is the

  1. A.purchase decision
  2. B.information search
  3. C.post-purchase behavior
  4. D.evaluation of alternatives
Show the answer and explanation

Answer: C (post-purchase behavior)

Explanation

The buying process ends with post-purchase behaviour, when the buyer feels satisfied or not.

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Question 15

Marketing Research

The systematic process of obtaining and analyzing data to provide information for marketing decision making is

  1. A.marketing research
  2. B.marketing planning
  3. C.market forecasting
  4. D.market segmentation
Show the answer and explanation

Answer: A (marketing research)

Explanation

This is the definition of marketing research.

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Question 16

Marketing Research

A source of primary data for marketing research is

  1. A.sales report
  2. B.customer's feedback
  3. C.inventory report
  4. D.marketing budget
Show the answer and explanation

Answer: B (customer's feedback)

Explanation

Feedback collected directly from customers is first-hand (primary) data; reports already kept are secondary.

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Question 17

Pricing

Which of the following factors is not a price determinant?

  1. A.Cost of production
  2. B.Competitor's prices
  3. C.Level of demand
  4. D.Consumer's culture
Show the answer and explanation

Answer: D (Consumer's culture)

Explanation

Cost, competitors' prices and demand directly affect price; culture does not.

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Question 18

Pricing

Which pricing strategy is adopted by a company that sells its product for N200 when the prevailing market price for same product is N150?

  1. A.Skimming pricing
  2. B.Penetrating pricing
  3. C.Psychological pricing
  4. D.Competitive pricing
Show the answer and explanation

Answer: A (Skimming pricing)

Explanation

Charging more than the market price is skimming; penetration pricing would be below N150.

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Question 19

Pricing

Which of the following pricing strategies is used by wholesalers of industrial goods?

  1. A.Cost-plus pricing
  2. B.Demand based pricing
  3. C.Penetration pricing
  4. D.Haggling pricing
Show the answer and explanation

Answer: A (Cost-plus pricing)

Explanation

Wholesalers commonly add a fixed mark-up to their cost: cost-plus pricing.

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Question 20

Promotion and Advertising

Use the following information to answer questions 20 and 21.
ABC Foods has recently expanded its production capacity and is searching for a medium for advertising its products at a lower cost.
Which of the following advertising media would be suitable for the company?

  1. A.Television
  2. B.Newspaper
  3. C.Radio
  4. D.Magazine
Show the answer and explanation

Answer: C (Radio)

Explanation

Radio reaches a wide audience at a much lower cost than television.

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Question 21

Promotion and Advertising

Use the following information to answer questions 20 and 21.
ABC Foods has recently expanded its production capacity and is searching for a medium for advertising its products at a lower cost.
A benefit that the company would derive from advertising the product is

  1. A.increase in competition
  2. B.increase in market share
  3. C.decrease in production cost
  4. D.decrease in tax liabilities
Show the answer and explanation

Answer: B (increase in market share)

Explanation

Advertising raises sales, increasing the firm's share of the market.

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Question 22

Sales Promotion

Sales promotion is important because it enables a business to

  1. A.fix prices for its products and services
  2. B.locate customers in different areas
  3. C.stimulate demand for its products
  4. D.create competition between different products.
Show the answer and explanation

Answer: C (stimulate demand for its products)

Explanation

Sales promotion offers short-term incentives that stimulate demand.

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Question 23

Sales Promotion

A form of sales promotion that rewards customers for consistently purchasing a company's product is

  1. A.loyalty scheme
  2. B.quantity discount
  3. C.promotional allowance
  4. D.sales contest
Show the answer and explanation

Answer: A (loyalty scheme)

Explanation

Loyalty schemes reward customers for repeated purchases.

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Question 24

Merchandising

A person who carries out point-of sales promotion is

  1. A.a wholesaler
  2. B.a retailer
  3. C.an agent
  4. D.a merchandiser
Show the answer and explanation

Answer: D (a merchandiser)

Explanation

A merchandiser handles promotion at the point of sale.

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Question 25

Distribution

Which of the following institutions is not a marketing intermediary?

  1. A.Major distributors
  2. B.Wholesalers
  3. C.Financial firms
  4. D.Retailers
Show the answer and explanation

Answer: C (Financial firms)

Explanation

Financial firms help with finance but do not handle the goods; they are facilitators.

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Question 26

E-marketing

Use the following information to answer questions 26 and 27.
BIK Ltd has developed a new health application for the public.
Which of the following means would be used by the company to make the service available to the target market?

  1. A.mail order
  2. B.internet
  3. C.merchandising
  4. D.direct marketing
Show the answer and explanation

Answer: B (internet)

Explanation

A health app is delivered online, through the internet.

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Question 27

Distribution

Use the following information to answer questions 26 and 27.
BIK Ltd has developed a new health application for the public.
Which of the following illustrations would be used to distribute the application?

  1. A.Producer→Consumer
  2. B.Producer→Retailer→Consumer
  3. C.Producer→Wholesaler→Retailer→Consumer
  4. D.Producer→Agent→Retailer→Consumer
Show the answer and explanation

Answer: A (Producer→Consumer)

Explanation

An app is downloaded directly from the developer by the user, a direct channel.

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Question 28

Transportation and Marketing Documents

Air transport is preferred to other modes because it is

  1. A.faster in transporting goods for long distance.
  2. B.relatively cheaper than other modes
  3. C.affected by weather conditions
  4. D.suitable for door-to-door services
Show the answer and explanation

Answer: A (faster in transporting goods for long distance.)

Explanation

Air transport is the fastest over long distances.

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Question 30

Warehousing

An activity performed in a warehouse is

  1. A.production of goods
  2. B.sorting and labelling
  3. C.repairs and maintenance
  4. D.purchasing of raw materials
Show the answer and explanation

Answer: B (sorting and labelling)

Explanation

Warehouses store goods and also sort, grade and label them.

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Question 31

Warehousing

A specialized facility used for the storage of fruits and vegetables is

  1. A.refrigerator
  2. B.barn
  3. C.silo
  4. D.tank
Show the answer and explanation

Answer: A (refrigerator)

Explanation

Fruits and vegetables spoil quickly and are kept in cold storage (refrigeration).

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Question 32

Distribution

Use the following information to answer questions 32 to 34.
The yam sellers in Alesinloye trading area in Kano formed an organization
The type of organization formed by the yam sellers is a

  1. A.trade union
  2. B.market operator
  3. C.market union
  4. D.trade association
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Answer: C (market union)

Explanation

Traders selling the same product in a market form a market union.

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Question 33

Distribution

Use the following information to answer questions 32 to 34.
The yam sellers in Alesinloye trading area in Kano formed an organization
Which of the following functions would be performed by the organization?

  1. A.Provision of overdraft to members
  2. B.Rendering security services to members
  3. C.Provision of employment to members
  4. D.Disseminating information to members
Show the answer and explanation

Answer: D (Disseminating information to members)

Explanation

A market union passes useful market information to its members.

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Question 34

Distribution

Use the following information to answer questions 32 to 34.
The yam sellers in Alesinloye trading area in Kano formed an organization
Which of the following reasons would have informed the formation of the association? To

  1. A.advertise goods for producers
  2. B.provide warehouse facilities to producers
  3. C.protect the interest of members
  4. D.provide insurance services to members
Show the answer and explanation

Answer: C (protect the interest of members)

Explanation

Market unions are formed mainly to protect their members' interests.

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Question 35

Entrepreneurship

Use the following information to answer questions 35 and 36.
Muyi sets up a poultry business at the outskirts of Oshogbo upon retirement from the civil service.
Muyi is regarded as

  1. A.a broker
  2. B.a retailer
  3. C.an agent
  4. D.an entrepreneur
Show the answer and explanation

Answer: D (an entrepreneur)

Explanation

Muyi started his own business and bears its risk, so he is an entrepreneur.

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Question 37

Marketing Finance

A source of financing option available to a provision store owner is

  1. A.sale of shares
  2. B.issue of debentures
  3. C.leasing
  4. D.personal savings
Show the answer and explanation

Answer: D (personal savings)

Explanation

A small sole trader cannot issue shares or debentures; personal savings are available.

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Question 38

Transportation and Marketing Documents

A delivery note that accompanies goods to the buyer shows

  1. A.price of goods bought
  2. B.quality of goods bought
  3. C.quantity of goods bought
  4. D.discount on goods bought
Show the answer and explanation

Answer: C (quantity of goods bought)

Explanation

A delivery note lists the goods and quantities delivered, not prices.

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Question 39

Product

Use the information below to answer questions 39 and 40.
The inscription V-Cough on the product is an example of a

Diagram for this question
  1. A.trademark
  2. B.brand name
  3. C.patent
  4. D.copyright
Show the answer and explanation

Answer: B (brand name)

Explanation

V-Cough is the name used to identify the product: its brand name.

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Question 40

Product

Use the information below to answer questions 39 and 40.
The part represented by the letter Z is the

Diagram for this question
  1. A.brand
  2. B.package
  3. C.label
  4. D.copyright
Show the answer and explanation

Answer: B (package)

Explanation

Z points to the bottle that holds the medicine, which is its package; Y points to the label.

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Theory question 101

Distribution

(a) State five functions of a wholesaler.
(b) Outline five factors that would influence the choice of a distribution channel by a producer.

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Model answer

(a) Any five: buys in bulk and sells in small lots to retailers (breaking bulk); stores goods; finances producers by prompt payment; gives credit to retailers; bears risks; transports goods to retailers; gives market information to producers and advice to retailers; grades and packs goods; promotes products.
(b) Any five: nature of the product (perishable, bulky, technical); size and location of the market; producer's financial resources; degree of control desired; unit value of the product; availability of suitable middlemen; channels used by competitors; government policies; size of orders.

Explanation

Give five separate points in each part.

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Theory question 102

Consumer Behaviour

Mr Oke, the head of the purchasing committee in BIQ Ltd bought a television set for his family.
(a) Explain the first four steps Mr Oke took in buying the television.
(b) List and explain four factors that would influence the committee's buying behaviour.

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Model answer

(a) Need recognition: he realised the family needed a television.
Information search: he gathered information on brands, sizes and prices from adverts, shops and friends.
Evaluation of alternatives: he compared brands on price, quality, size and features.
Purchase decision: he chose the brand that suited his family and budget and bought it.
(b) Any four, explained: environmental factors (economy, inflation, interest rates, government policy, technology); organisational factors (objectives, policies, procedures, structure); interpersonal factors (authority, status and influence of committee members); individual factors (age, education, personality, experience of members); supplier factors (price, quality, reliability, credit terms).

Explanation

In (a) apply each step to Mr Oke; (b) is about the company committee, not his family.

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Theory question 103

International Marketing

JK Ltd, a Nigerian company decides to expand its operations to the South African Market.
(a) State four reasons that would have necessitated the company's decision.
(b) List and explain four entry modes the company could use to enter the South African market.

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Model answer

(a) Any four: saturated or small home market; to reach a larger market and increase sales; to make more profit; to use excess production capacity; to spread risk across countries; favourable trade agreements (e.g. AfCFTA); to gain foreign exchange; to enjoy economies of scale; to meet demand found in South Africa.
(b) Any four, explained: exporting (direct or through agents); licensing; franchising; joint venture with a South African firm; direct investment (own subsidiary/factory); contract manufacturing; strategic alliance; e-commerce.

Explanation

Give each point as a full sentence, with an example where possible.

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Theory question 104

Marketing Mix

(a) List two components each of the 4p's of marketing.
(b) List and explain four external factors affecting the marketing environment.

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Model answer

(a) Product: quality, design, features, brand name, packaging, size, warranty (any two).
Price: list price, discounts, allowances, credit terms, payment period (any two).
Place: channels, outlets/locations, transport, warehousing, inventory, coverage (any two).
Promotion: advertising, sales promotion, personal selling, publicity/public relations, direct marketing (any two).
(b) Any four, explained: political-legal (laws, government policy); economic (income, inflation, interest rates); social-cultural (values, beliefs, lifestyles); technological (new inventions); demographic (population size, age, sex); competitive (rivals' actions); natural/physical (climate, resources); suppliers, intermediaries and customers (micro-environment).

Explanation

Give each point as a full sentence, with an example where possible.

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Theory question 105

Entrepreneurship

Jo-Bo, a young graduate established a retail outlet in his neighbourhood instead of seeking for a paid employment.
(a) State five activities Jo-Bo would carry out to ensure continuous patronage by customers.
(b) State five benefits Jo-Bo would derive from his decision.

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Model answer

(a) Any five: stock a wide variety of quality goods; keep prices fair/competitive; treat customers politely; give credit to trusted customers; offer home delivery; display goods attractively; keep the shop clean; give gifts/discounts to loyal customers; keep regular opening hours; advertise and use social media.
(b) Any five: he is his own boss; he earns profit; independence in decision making; he can employ others; he develops business skills; self-satisfaction; flexible working hours; he can grow the business; he avoids unemployment.

Explanation

Give each point as a full sentence, with an example where possible.

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Theory question 106

Pricing

(a) State five factors that a manufacturer would consider before setting prices for his products.
(b) Explain five advantages of television over electronic billboard as a medium of advertising.

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Model answer

(a) Any five: cost of production; level of demand; competitors' prices; pricing objectives (profit, market share); government regulations and taxes; nature of the product; stage in the product life cycle; customers' ability to pay; cost of distribution and promotion.
(b) Any five, explained: TV reaches a much larger, nationwide audience while a billboard is seen only by people passing one place; TV combines sound, sight and movement; TV can demonstrate how the product works; TV messages are longer and can explain more; TV reaches viewers inside their homes, including those who do not travel; TV programmes let firms target audiences by time and programme; TV carries more prestige.

Explanation

Give each point as a full sentence, with an example where possible.

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