Question 1
MarketsThe desire for an item backed with the ability to pay is
- A.demand
- B.want
- C.exchange
- D.need
Show the answer and explanation
Answer: A (demand)
Demand is a desire backed by the ability to pay.
41 questions. Try each one, then open the answer to check yourself and read the explanation.
The desire for an item backed with the ability to pay is
Answer: A (demand)
Demand is a desire backed by the ability to pay.
A business philosophy that focuses on satisfying consumers' needs and wants is marketing
Answer: C (concept)
The marketing concept is the philosophy that a firm should identify and satisfy customers' needs and wants.
Use the following information to answer questions 3 and 4
Ejike bought two sets of chairs, one of which he took to his shop for customer's use, the other set, he took to his house for his son's use.
The set of chairs Ejike took to his shop is classified as
Answer: D (industrial goods)
Chairs used in a business to serve customers are used in running the business, so they are industrial goods.
Use the following information to answer questions 3 and 4
Ejike bought two sets of chairs, one of which he took to his shop for customer's use, the other set, he took to his house for his son's use.
The set of chairs meant for use by Ejike's son is categorized as
Answer: A (consumer products)
Chairs for personal use at home are consumer products.
The difference between needs and demand is that
Answer: C (demand is backed up with money while needs are not)
Demand is a want backed by money; a need is just a basic requirement.
Exchange in marketing means
Answer: B (buying and selling of goods)
Exchange is giving something to get something in return: buying and selling.
Use the following information to answer questions 8 and 9
Tiko and Sons established a meat processing factory in a town after considering the purchasing power of the people, as well as their values and belief systems.
The initial consideration before locating the business is an element of
Answer: C (economic environment)
People's purchasing power is an economic factor.
Use the following information to answer questions 8 and 9
Tiko and Sons established a meat processing factory in a town after considering the purchasing power of the people, as well as their values and belief systems.
The post consideration after locating the business is an element of
Answer: B (cultural environment)
A society's values and beliefs belong to its cultural environment.
Which of the following periods in the history of marketing in Nigeria focused on the exchange of goods for other goods?
Answer: A (Pre-colonial era)
Before colonial rule and money, trade was mostly by barter.
Use the following information to answer questions 12, 13 and 14. Situation analysis – I
Marketing objectives – II Marketing strategies – III
Implementation – IV Marketing tactics – V
The marketing planning element that is used to implement III is
Answer: D (V)
Tactics (V) are the specific actions that put marketing strategies (III) into effect.
Use the following information to answer questions 12, 13 and 14. Situation analysis – I
Marketing objectives – II Marketing strategies – III
Implementation – IV Marketing tactics – V
The marketing planning element that involves the execution of II is
Answer: C (IV)
Implementation (IV) is carrying out the plan to achieve the objectives (II).
An entry mode that allows a biscuit producer in Ghana to establish another production plant in Nigeria is
Answer: C (direct investment)
Setting up your own factory abroad is direct investment.
Use the following information to answer questions 16, 17 and 18.
Mr. Adams was hungry and paid for a plate of food which he ordered from Kemi, an online food vendor.
Mr. Adams' hunger for food is an example of
Answer: A (a need)
Hunger is a basic requirement for survival: a need.
Use the following information to answer questions 16, 17 and 18.
Mr. Adams was hungry and paid for a plate of food which he ordered from Kemi, an online food vendor.
His ability to pay for the food is
Answer: C (demand)
A want backed by ability to pay is demand.
Use the following information to answer questions 16, 17 and 18.
Mr. Adams was hungry and paid for a plate of food which he ordered from Kemi, an online food vendor.
A benefit Mr. Adams would derive from patronizing Kemi is
Answer: A (convenient shopping)
Ordering food online is convenient: no need to go out to buy.
Which element of merchandising is involved when Adu, a retail shop employee, wraps, marks and provides cushioning for a piece of China-ware purchased by Hannah?
Answer: B (Packaging)
Wrapping and cushioning goods to protect them is packaging.
Use the following information to answer questions 20 and 21.
A consultant engaged by Lilian and Sons to help boost its declining products demand, made two recommendations. First, the company should offer new customers small units of its products to try, and second, the company should run a limited-time promotion with huge discounts.
The type of sales promotion associated with the second recommendation is
Answer: B (flash sale)
A flash sale is a short, limited-time sale with large discounts.
Use the following information to answer questions 22, 23 and 24.
Odogwu, a vegetable farmer sells to food restaurants and to Tafida for his personal use.
When Odogwu sells to food restaurants, he is operating in
Answer: B (an industrial market)
Restaurants use the vegetables as inputs to produce meals, which places them in the industrial (producer) market.
Use the following information to answer questions 22, 23 and 24.
Odogwu, a vegetable farmer sells to food restaurants and to Tafida for his personal use.
The goods purchased from Odogwu by Tafada is classified as
Answer: C (convenience goods)
Vegetables bought often and cheaply for home use are convenience goods.
Use the following information to answer questions 22, 23 and 24.
Odogwu, a vegetable farmer sells to food restaurants and to Tafida for his personal use.
One factor that would influence the choice of transportation mode, Odogwu would use for his goods is
Answer: B (nature of the product)
Vegetables are perishable, so their nature decides the transport used.
Use the following information to answer questions 25 and 26.
Possy Petroleum Refining Ltd. operates both in The Gambia and Nigeria. The company in The Gambia distributes its products via direct channel because rival firms do so, while, in Nigeria, the product is distributed via independent marketers because the law mandates them to do so.
Which factor influenced the company's choice of distribution channel in Nigeria?
Answer: C (Government regulations)
In Nigeria the law requires independent marketers: a government regulation.
Use the following information to answer questions 25 and 26.
Possy Petroleum Refining Ltd. operates both in The Gambia and Nigeria. The company in The Gambia distributes its products via direct channel because rival firms do so, while, in Nigeria, the product is distributed via independent marketers because the law mandates them to do so.
The factor that influenced the company's channel choice decision in The Gambia is
Answer: A (competitive factor)
It copied rival firms, so competition decided its channel.
Use the following information to answer questions 27 and 28.
The cost price of a product is N100 and the margin is N25.
What is the selling price of the product?
Answer: B (N125)
Selling price = cost + margin = N100 + N25 = N125.
Use the following information to answer questions 27 and 28.
The cost price of a product is N100 and the margin is N25.
What is the percentage mark-up?
Answer: C (25.0%)
Mark-up = 25/100 × 100% = 25%.
Use the following information to answer questions 29 and 30.
The government of a country intends to ban the use of petrol-powered cars, as a result, Powi Ltd decides to shift its production focus to electric cars.
The marketing environmental factor associated with the government's decision is
Answer: C (political factor)
A government ban is a political factor.
A blueprint used for directing and coordinating marketing efforts to achieve efficiency is the
Answer: A (marketing plan)
The marketing plan is the written blueprint that directs marketing efforts.
A firm that provides electronic platform where farm produce can be bought and sold is an example of
Answer: B (a market facilitator)
The platform helps buyers and sellers trade without owning the goods: it is a facilitator.
A brand seller in a school buttery is operating in
Answer: C (a consumer market)
Students buy snacks at the buttery for personal use: a consumer market.
Which of the following documents is used for sending goods through another company?
Answer: C (Consignment note)
A consignment note goes with goods handed to a transport company; a delivery note is for the seller's own deliveries.
Use the following information to answer questions 35 and 36.
Pilo Ltd., a shipping company aims at getting a policy cover against pilferage for Mr. Abu's consignment.
The document Pilo Ltd would issue to Mr. Abu as evidence of carriage is a
Answer: D (bill of lading)
A shipping company issues a bill of lading as evidence that goods are carried by sea.
Use the following information to answer questions 35 and 36.
Pilo Ltd., a shipping company aims at getting a policy cover against pilferage for Mr. Abu's consignment.
A market facilitator that would assist Pilo Ltd to achieve its aim is
Answer: C (insurance broker)
Insurance brokers arrange insurance cover, such as cover against pilferage.
The marketing mix element that warranty is associated with is
Answer: A (product)
A warranty is part of the product offer.
The type of advertising that encourages switching of brands by customers is
Answer: B (persuasive advertising)
Persuasive advertising tries to make buyers prefer and switch to the advertised brand.
The display of confectioneries in a supermarket for easy purchase is an example of
Answer: B (merchandising)
Arranging and displaying goods in the shop to encourage buying is merchandising.
Which of the following activities is not performed in the warehouse?
Answer: A (Pricing of goods)
Sorting, packing and dispatching happen in warehouses; setting prices does not.
Madam Juls buys goods in large quantities from Azon Ltd and sells in smaller quantities to shop owners who in turn, sells in unit to end users.
(a) State five functions madam Juls would perform for Azon Ltd. (b) Outline five factors that could influence Azon Ltd.'s choice of distribution channel.
(a) Any five: buys in bulk, giving quick sales; finances Azon by prompt or advance payment; stores the goods; transports goods to retailers; bears risks of loss and price changes; gives market information/feedback; promotes the products; grades and repackages goods.
(b) Any five: nature of the product; size and spread of the market; Azon's financial resources; level of control wanted; availability of middlemen; channels used by competitors; cost of each channel; government regulations; size of orders.
Madam Juls is a wholesaler; give wholesaler functions to the producer.
(a) What is pricing? (b)Explain the following pricing strategies in marketing: (i) penetration pricing (ii) price skimming (iii) geographical pricing (iv) price haggling (c) State five factors to be considered by a company in fixing prices for its products.
(a) Pricing is deciding the amount of money a firm will charge for its product.
(b)(i) Penetration pricing: setting a low price at launch to win a large market share quickly.
(ii) Price skimming: setting a high price at launch, then lowering it over time.
(iii) Geographical pricing: charging different prices in different locations, e.g. to cover transport costs.
(iv) Price haggling: buyer and seller bargain until they agree a price.
(c) Any five: cost of production; demand and customers' ability to pay; competitors' prices; pricing objectives; government regulations/taxes; nature of the product; stage of the product life cycle; cost of distribution and promotion; the firm's image.
Give each point as a full sentence, with an example where possible.
(a). Outline three importance of a warehouse to a retail firm. (b)(i) What is scrambled merchandising?
(ii) List and explain four reasons a retail firm would adopt scrambled merchandising.
(a) Any three: keeps goods safe until needed; ensures a steady supply of stock; allows buying in bulk at lower prices; protects goods from damage and theft; allows goods to be sorted and packed; holds seasonal goods.
(b)(i) Scrambled merchandising is when a retailer adds product lines that are unrelated to its main line of business (e.g. a pharmacy selling snacks and drinks).
(b)(ii) Any four, explained: to increase sales and profit; to attract more customers (one-stop shopping); to use spare shelf space; to spread risk across many lines; to meet customers' changing needs; to compete with other stores; to raise sales of high-margin items.
Give each point as a full sentence, with an example where possible.
Dacon Ltd intends to use an advertising medium that has hard copy features to educate its customers but a consultant recommends an advertising medium that combines sound and picture elements.
(a) State five advantages of the advertising medium the company intends to use. (b) Outline five advantages of the advertising medium the consultant recommended to the company.
(a) Print media (newspapers/magazines), any five: permanent record that can be kept and re-read; can carry detailed information to educate customers; relatively cheap; can target specific readers; can be passed to other readers; can carry coupons; good colour pictures in magazines.
(b) Television, any five: combines sound, sight and movement; can demonstrate how the product is used; reaches a very large audience; attractive and memorable; reaches people who cannot read; prestige and credibility; can target audiences by programme and time.
Give each point as a full sentence, with an example where possible.
A toy shop experiencing declining sales of its product decided to engage a consultant to conduct research to improve its sales. (a) In a logical order, state the stages the consultant would follow to effectively carry out his task. (b) In addition to the declining sales, outline five reasons that could necessitate the consultant's engagement.
(a) In order: define the problem and research objectives; develop the research plan (sources, methods, sample, instruments); collect the data; analyse and interpret the data; report the findings and recommendations.
(b) Any five: to understand customers' needs and preferences; to study competitors; to test new products; to set suitable prices; to measure advertising effectiveness; to choose better distribution channels; to forecast sales; to find new markets; to measure customer satisfaction.
Give each point as a full sentence, with an example where possible.
(a) State two differences between teaching and a refrigerator as products. (b) List and explain four factors that could affect choice of transportation mode by a cement factory.
(a) Any two: teaching is a service (intangible) while a refrigerator is a good (tangible); teaching cannot be stored while a refrigerator can; teaching is produced and consumed at the same time (inseparable) while a refrigerator is produced first and used later; teaching quality varies with the teacher while refrigerators are standardised; ownership of a refrigerator passes to the buyer but not of teaching.
(b) Any four, explained: cost of transport (cement is heavy and low in value per tonne); bulk/weight of the goods; distance to customers; availability of the mode (rail, road, water); speed and urgency; safety (protection from rain/damp); reliability; flexibility (door-to-door delivery to sites).
Give each point as a full sentence, with an example where possible.