Use the organization chart of Oluwa Plc to answer the question. In which of the boxes in the organization chart would you locate the shareholders of OLUWA PLC?
A.F
B.X
C.V
D.T
E.W
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Answer: D (T)
Explanation
Shareholders own the company, so they are at the very top, box T.
Which of the following may be used to restrict imports? I. Bill of lading II. Specific licences III. Foreign exchange rationing IV. Letters of credit V. Customs duties and tariffs
A.I, II and V only
B.II, III and V only
C.III, IV and V only
D.I, II and IV only
E.II, III and IV only
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Answer: B (II, III and V only)
Explanation
Licences, foreign exchange rationing and duties all limit imports; bills of lading and letters of credit are ordinary trade documents.
Commerce 2 (answer any five questions) (a) Give two examples of small-scale retail outlets and three examples of large-scale retail outlets. (b) Explain five reasons for the survival of small-scale retailers.
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Model answer
(a) Small-scale (any two): hawkers/itinerant traders; market stall holders; kiosks; unit/independent shops; mobile shops; roadside traders. Large-scale (any three): department stores; supermarkets/hypermarkets; multiple (chain) stores; mail order businesses; co-operative retail societies; discount stores. (b) Any five, explained: personal service and close relationship with customers; grant credit to known customers; open long and convenient hours; located near customers (in residential areas); sell in very small quantities that the poor can afford; little capital needed to start; low running costs/overheads; flexible – can adapt quickly to local demand; deliver goods to customers; some customers like bargaining; sell goods that large shops do not stock.
Explanation
Give named examples in (a); in (b) explain why each reason keeps small shops in business.
Commerce 2 (answer any five questions) (a) State five reasons why road transport would be preferred to rail transport. (b) Give five functions of the Nigerian Airports Authority.
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Model answer
(a) Any five: door-to-door delivery; flexible routes and time – no fixed timetable; faster over short distances; good for perishable and urgent goods; reaches places where there are no rail lines; many types of vehicles available; less handling, so less damage and pilferage; cheaper for small loads and short distances; easier to load and offload. (b) Any five: builds, develops and maintains airports; provides air traffic control/navigation aids (at the time); provides passenger and cargo terminals and facilities; ensures safety and security at airports; provides fire-fighting and rescue services; collects airport charges and taxes; provides warehouses for cargo and car parks; regulates the use of airport facilities by airlines and others; trains staff.
Commerce 2 (answer any five questions) Write short notes on each of the following: (a) Marine insurance (b) Accident insurance (c) Group insurance (d) Export Credit Guarantee insurance (e) Fire insurance
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Model answer
(a) Marine insurance covers ships (hull), cargo and freight against perils of the sea such as sinking, storm, collision, fire and piracy; policies may be voyage, time, mixed, floating or fleet; it was the first form of insurance. (b) Accident insurance covers losses from accidents other than fire and marine: personal accident, motor (third party, comprehensive), burglary/theft, employers' liability, public liability, fidelity guarantee, goods in transit, bad debts. (c) Group insurance is one policy covering a group of people, e.g. all employees of a firm (group life or group personal accident); premiums are lower, the employer usually pays, and it improves staff welfare and loyalty. (d) Export Credit Guarantee insurance protects exporters against non-payment by overseas buyers (because of insolvency, war, exchange control, etc.); it encourages exporters to sell on credit and makes it easier to obtain bank finance; usually provided by a government agency. (e) Fire insurance covers buildings, stock and other property against loss or damage by fire, lightning and explosion; the insured is indemnified up to the sum insured, and it can be extended to consequential loss (loss of profit while the business is closed after a fire).
Explanation
About two or three facts for each note: what is covered and a key feature.
Commerce 2 (answer any five questions) (a) Give any five features which are common to both co-operative societies and private limited companies. (b) Explain any five differences between co-operative societies and private limited companies.
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Model answer
(a) Any five: both are registered under the law; both are separate legal entities that can sue and be sued; members have limited liability; capital comes from members' shares; both have perpetual succession; both hold annual general meetings; both are managed by elected committees/boards; both share surplus/profit among members; both keep and audit accounts. (b) Any five, explained by contrast: objective – service to members vs profit; voting – one member one vote vs votes according to shares held; distribution of surplus – according to purchases (patronage) vs according to shares held; membership – open and voluntary with no maximum vs 2 to 50 members; shares – not transferable, withdrawable at par vs transferable only with consent; registration – under the Co-operative Societies law vs Companies and Allied Matters Act; management – elected committee vs board of directors; interest on capital – limited fixed rate vs dividend that varies with profit.
Commerce 2 (answer any five questions) State five aids to trade and explain how each facilitates trade.
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Model answer
Any five, each explained: transport – moves goods from producers to consumers, creating place utility and widening the market; communication – passes information between buyers and sellers, speeding up orders and payments; banking – provides safe keeping of money, means of payment (cheques, transfers) and loans/credit; insurance – protects traders against risks such as fire, theft and loss at sea, and encourages investment; warehousing – stores goods until needed, creating time utility and steadying prices; advertising – informs and persuades consumers, creating demand; also tourism and (for some books) middlemen/agents.
Explanation
Name the aid and say how it helps the flow of goods from producer to consumer.
Commerce 2 (answer any five questions) Explain the social responsibilities of a business to the following: (a) the community (b) the employee (c) the shareholders (d) the government (e) the consumers
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Model answer
(a) Community: provide amenities such as roads, water, scholarships and health centres; avoid pollution and protect the environment; employ local people; support community projects. (b) Employees: fair wages and prompt payment; safe and healthy working conditions; training and promotion; welfare such as medical care, housing, pension; respect for workers' rights and unions. (c) Shareholders: fair returns (dividends) on their investment; protect and grow their capital; honest accounts and information, annual general meetings; efficient management. (d) Government: pay taxes and levies promptly; obey laws and regulations; support government policies and economic development; give correct returns and information. (e) Consumers: goods of good quality and standard at fair prices; correct information/labelling; safe goods; regular supply; after-sales service; attend to complaints.
Commerce 2 (answer any five questions) (a) Give three similarities and three differences between hire purchase and deferred payment. (b) Explain four reasons why a trader would prefer the use of cheque to cash for large payments.
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Model answer
(a) Similarities (any three): both are forms of credit buying; buyer takes possession of the goods at once; payment is by instalments; usually a deposit is paid; both cost more than the cash price; both are used for durable goods. Differences (any three): ownership – under hire purchase it passes only when the last instalment is paid, under deferred payment it passes at once; repossession – seller can repossess under HP on default but can only sue for the debt under deferred payment; the HP buyer cannot resell the goods before full payment, a deferred-payment buyer can; HP is governed by the Hire Purchase Act; HP buyer is a hirer, deferred-payment buyer is an owner/debtor; HP often involves a finance company. (b) Any four, explained: safety – less risk of theft or loss than carrying cash; convenience – easy to carry and write any amount; serves as evidence/receipt of payment (the paid cheque); can be crossed or stopped for security; saves time counting cash; can be sent by post; payment can be made without the payer being present; encourages banking habits and keeps records.
Explanation
Keep similarities and differences clearly separate in (a).
Commerce 2 (answer any five questions) (a) What is public relations? (b) State and explain five media of public relations.
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Model answer
(a) Public relations is the planned, continuous effort of an organisation to create and keep goodwill and mutual understanding between itself and the public (customers, community, government, staff). (b) Any five, explained: press releases and press conferences; feature articles and documentaries in newspapers, radio and television; sponsorship of sports, educational and cultural events; donations, scholarships and community projects; open days/factory visits and exhibitions or trade fairs; house journals, newsletters and annual reports; seminars, lectures and workshops; public campaigns (e.g. on health or safety); company website/social media.
Explanation
Define PR as building goodwill; then explain each medium.
Commerce 2 (answer any five questions) (a) Give four uses of an Organization Chart. (b) Explain three reasons why managers may refuse to delegate authority. (c) State three advantages of delegation of authority.
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Model answer
(a) Any four: shows the structure of the organisation; shows lines of authority and responsibility (chain of command); shows the relationship between departments and positions; shows who reports to whom; helps new staff understand the organisation; shows span of control and helps in planning, staffing and spotting duplication or gaps; aids communication. (b) Any three, explained: fear of losing power or control; lack of confidence in subordinates' ability; fear that subordinates will outshine them; belief that 'I can do it better myself'; lack of trained subordinates; fear of being blamed for subordinates' mistakes; poor communication or unclear objectives. (c) Any three: reduces the manager's workload and allows him to concentrate on important matters; speeds up decision making; trains and develops subordinates for higher posts; motivates subordinates and raises morale; makes use of specialists' skills; ensures continuity when the manager is absent.
Commerce 2 (answer any five questions) Give two uses of each of the following documents in business transaction: (i) Pro forma invoice (ii) Advice note (iii) Credit note (iv) Statement of account (v) Receipt
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Model answer
(i) Pro forma invoice: sent when the buyer must pay before goods are dispatched; sent with goods on approval or sale or return; used as a quotation; used by importers to obtain import licence/foreign exchange. (ii) Advice note: tells the buyer that the goods have been sent and how; enables the buyer to check the goods on arrival and prepare to receive them. (iii) Credit note: corrects an overcharge on an invoice; records goods or empties returned; reduces the amount the buyer owes; allowance for damaged goods. (iv) Statement of account: summarises transactions with a customer over a period; shows the balance owed and reminds the buyer to pay; helps both parties check their records. (v) Receipt: evidence of payment; used for records and accounting; can be used to claim refunds or exchange of goods; proof of ownership.