WAEC Commerce 1992 Theory question 108

Theory question 108

Consumer Protection

Commerce 2
(a) Explain five reasons why consumers need protection.
(b) Mention any five government legislations aimed at protecting the consumer.

Show the model answer

Model answer

(a) Reasons (any five, explained): to prevent sale of fake, adulterated or substandard goods; to stop false and misleading advertising; to prevent short weights and measures; to stop exploitation through overpricing and hoarding; to protect health from harmful, expired or unwholesome goods and drugs; to ensure goods carry proper labels and instructions; consumers are often ignorant of their rights and unorganised; to provide redress when consumers are cheated.
(b) Legislations (any five): Sale of Goods Act; Hire Purchase Act; Weights and Measures Act; Food and Drugs Act (NAFDAC Act); Standards Organisation of Nigeria Act; Price Control Act; Trade Marks Act; Consumer Protection Council Act; Merchandise Marks Act; Patents and Designs Act.

Explanation

Each reason in (a) should show a way consumers are exploited.