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JAMB Commerce 2005 Question 13

Question 13

Communication

The type of communication from a superior to a subordinate in an organization is referred to as

  1. A.horizontal communication
  2. B.lateral communication
  3. C.downward communication
  4. D.upward communication
Show the answer and explanation

Answer: C (downward communication)

Explanation

Messages from a manager down to a junior officer flow downward; from junior to senior is upward.