Question 8
Consumer BehaviourWhich of the following behaviours would a satisfied customer exhibit?
- A.Buy similar products from other companies
- B.Pay attention to other companies' products advertisement
- C.Talk favourably about the purchased products
- D.Recommend competing products for buying
Show the answer and explanation
Answer: C (Talk favourably about the purchased products)
Explanation
A satisfied customer speaks well of the product and buys it again.