Question 17
Business OrganisationsSmall firms are important for the development of a country because
- A.the prices of their products are usually high.
- B.they render personalized services to the consumers.
- C.they usually produce goods for the elite.
- D.they do not normally provide after sales services.
Show the answer and explanation
Answer: B (they render personalized services to the consumers.)
Explanation
Small firms deal directly with customers and give personal attention to their needs.