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WAEC Commerce 2023 Question 37

Question 37

Marketing

An example of after-sales service is

  1. A.sorting and grading of goods.
  2. B.provision of price list and terms.
  3. C.granting of discount.
  4. D.free replacement of parts.
Show the answer and explanation

Answer: D (free replacement of parts.)

Explanation

After-sales service is support given after a sale, e.g. free repairs, delivery, installation or replacement of faulty parts.