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WAEC Commerce 2020 Question 21

Question 21

Retail Trade

One advantage of small scale retail outlets is

  1. A.availability of self service facilities.
  2. B.ability to buy in bulk.
  3. C.easy access to large amount of capital.
  4. D.personal attention to customers.
Show the answer and explanation

Answer: D (personal attention to customers.)

Explanation

Small shops know their customers and give them personal attention.