passwella.
Menu

WAEC Commerce 2019 Question 34

Question 34

Marketing

Good customer service practice requires

  1. A.charging high prices so as to make profit.
  2. B.hanging up customers' phone calls when busy.
  3. C.patience towards ill-mannered customers.
  4. D.promoting hard working employees.
Show the answer and explanation

Answer: C (patience towards ill-mannered customers.)

Explanation

Good customer service means treating every customer politely and patiently, even difficult ones.