Theory question 103
Retail TradeCommerce 2 (theory)
Explain the following retail outlets:
(i) department store;
(ii) mobile shop;
(iii) chain store;
(iv) mail order business;
(v) supermarket.
Show the model answer
(i) Department store – a large shop with many departments under one roof and one management, each selling a different type of goods, usually in city centres.
(ii) Mobile shop – a van or vehicle fitted as a shop that moves from place to place selling goods to customers near their homes.
(iii) Chain store (multiple shop) – many branches owned by one firm in different towns, selling similar goods at uniform prices and with similar shop fronts, controlled from a head office.
(iv) Mail order business – selling through catalogues/advertisements; customers order by post, phone or internet and goods are delivered to them.
(v) Supermarket – a large self-service store selling mainly food and household goods, with customers picking goods and paying at check-out points.
Give at least one distinguishing feature of each outlet.