Theory question 109
Consumer ProtectionCommerce 2 (essay)
(a) Give five reasons for the protection of consumers.
(b) State five measures taken to protect consumers.
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(a) Any five: to prevent sale of fake/adulterated goods; to stop exploitative prices and hoarding; to stop false or misleading adverts; to ensure correct weights and measures; to protect health and safety; to protect against harmful/expired drugs and foods; to ensure fair terms in credit/hire purchase; ignorance of consumers about their rights.
(b) Any five: laws such as the Sale of Goods Act, Hire Purchase Act, Food and Drugs Act, Weights and Measures Act, Trade Descriptions Act; agencies such as the standards organisation, NAFDAC and Consumer Protection Council; consumer associations; price control boards; consumer education; self-regulation by trade associations; courts.
In (b) name actual laws or bodies.