passwella.
Menu

WAEC Commerce 2009 Question 15

Question 15

Marketing

Establishing and maintaining mutual understanding between an organization and its customers is known as

  1. A.marketing concept
  2. B.advertising
  3. C.public relations
  4. D.sales promotion
Show the answer and explanation

Answer: C (public relations)

Explanation

Public relations builds goodwill and understanding between a firm and the public.