Theory question 104
CommunicationCommerce 2 (essay)
(a) Who is a common carrier?
(b) State three functions of each of the following communication agents:
(i) Post Office;
(ii) Telecommunication;
(iii) Courier companies
Show the model answer
(a) A common carrier is a person or firm that carries goods or passengers for anyone who pays the fee, e.g. transport companies and railways.
(b)(i) Post Office (any three): carries letters and parcels; registered and recorded delivery; sells stamps, postal and money orders; post office boxes; poste restante; express mail.
(ii) Telecommunication (any three): telephone and mobile services; internet and e-mail; SMS/text messaging; fax/telex; video conferencing; mobile money.
(iii) Courier companies (any three): fast door-to-door delivery; collection of parcels and documents; tracking of items; local and international delivery; proof of delivery.
Three points for each communication agent.