WAEC Commerce 2006 past questions and answers

58 questions. Try each one, then open the answer to check yourself and read the explanation.

Question 1

Transport

A transporter who offers to carry goods for anyone at a fee is called

  1. A.a national carrier
  2. B.a common carrier
  3. C.a private carrier
  4. D.an independent carrier
Show the answer and explanation

Answer: B (a common carrier)

Explanation

A common carrier carries goods for anyone who pays.

Open this question

Question 2

Business Units

A dormant partner is one who

  1. A.does not work hard
  2. B.lent his name to the business
  3. C.has limited liability
  4. D.does not partake in running the business
Show the answer and explanation

Answer: D (does not partake in running the business)

Explanation

A dormant (sleeping) partner provides capital but takes no part in running the business.

Open this question

Question 3

Business Finance

The right that a debenture holder has on the earnings of a company is

  1. A.lien
  2. B.dividend
  3. C.interest
  4. D.rent
Show the answer and explanation

Answer: C (interest)

Explanation

Debenture holders are lenders and earn interest.

Open this question

Question 4

Business Units

Which of the following does not determine the size of a business unit?

  1. A.The quality of its products
  2. B.The nature of the business
  3. C.The size of market
  4. D.The size of capital
Show the answer and explanation

Answer: A (The quality of its products)

Explanation

Quality of products does not decide how big a business is; capital, market and nature of business do.

Open this question

Question 5

Retail Trade

The printing of catalogues is one of the costs associated with the operation of

  1. A.tied shops
  2. B.mobile shops
  3. C.mail order shops
  4. D.department stores
Show the answer and explanation

Answer: C (mail order shops)

Explanation

Mail order firms sell through catalogues.

Open this question

Question 6

Production

Labour and entrepreneur are examples of

  1. A.factors of production
  2. B.division of labour
  3. C.direct services
  4. D.primary production
Show the answer and explanation

Answer: A (factors of production)

Explanation

Land, labour, capital and entrepreneur are the factors of production.

Open this question

Question 7

Occupation

House builders belong to

  1. A.manufacturing industry
  2. B.constructive industry
  3. C.commercial occupation
  4. D.tertiary occupation
Show the answer and explanation

Answer: B (constructive industry)

Explanation

Building houses is construction.

Open this question

Question 8

Occupation

Which of the following groups of activities are commercial services?

  1. A.Manufacturing, weaving and storing
  2. B.Vending, purchasing and banking
  3. C.Advertising, farming and harvesting
  4. D.Fishing, construction and transporting
Show the answer and explanation

Answer: B (Vending, purchasing and banking)

Explanation

Vending, purchasing and banking are all commercial activities; the others mix in industry.

Open this question

Question 9

Foreign Trade Documents

The price quotation where the buyer uses his own means to collect goods from the producer's warehouse is

  1. A.F.O.B.
  2. B.ex-works
  3. C.F.A.S.
  4. D.F. O. R.
Show the answer and explanation

Answer: B (ex-works)

Explanation

An ex-works price covers the goods only at the producer's premises; the buyer collects them.

Open this question

Question 10

Foreign Trade Documents

Which of the following is used only in international trade?

  1. A.Letter of enquiry
  2. B.Certificate of origin
  3. C.Pro-forma invoice
  4. D.Consignment note
Show the answer and explanation

Answer: B (Certificate of origin)

Explanation

A certificate of origin is needed only when goods cross borders; enquiries, proforma invoices and consignment notes are used at home too.

Open this question

Question 11

Business Calculations

Use the following information: The following information relates to Mallam Amidu Kachella for the year ended 31/12/2005 (₦): Opening stock 4,000; Purchases 16,000; Sales 30,000; Debtors 6,500; Creditors 4,200; Cash in hand 800; Closing stock 5,600; Bank overdraft 3,000.
The average stock is

  1. A.₦1,600
  2. B.₦4,800
  3. C.₦5,600
  4. D.₦9,600
Show the answer and explanation

Answer: B (₦4,800)

Explanation

Average stock = (4,000 + 5,600) ÷ 2 = ₦4,800.

Open this question

Question 12

Business Calculations

Use the following information: The following information relates to Mallam Amidu Kachella for the year ended 31/12/2005 (₦): Opening stock 4,000; Purchases 16,000; Sales 30,000; Debtors 6,500; Creditors 4,200; Cash in hand 800; Closing stock 5,600; Bank overdraft 3,000.
The current liability is

  1. A.₦1,200
  2. B.₦3,000
  3. C.₦4,200
  4. D.₦7,200
Show the answer and explanation

Answer: D (₦7,200)

Explanation

Current liabilities = creditors 4,200 + bank overdraft 3,000 = ₦7,200.

Open this question

Question 13

Business Calculations

Use the following information: The following information relates to Mallam Amidu Kachella for the year ended 31/12/2005 (₦): Opening stock 4,000; Purchases 16,000; Sales 30,000; Debtors 6,500; Creditors 4,200; Cash in hand 800; Closing stock 5,600; Bank overdraft 3,000.
The cost of goods sold is

  1. A.₦10,000
  2. B.₦14,400
  3. C.₦15,600
  4. D.₦20,200
Show the answer and explanation

Answer: B (₦14,400)

Explanation

Cost of goods sold = 4,000 + 16,000 − 5,600 = ₦14,400.

Open this question

Question 14

Stock Exchange

When the public wants to buy more of a company's shares than has been offered for sale, the share is said to be

  1. A.rights issue
  2. B.over subscribed
  3. C.quoted at a premium
  4. D.over-valued
Show the answer and explanation

Answer: B (over subscribed)

Explanation

Applications for more shares than offered make the issue over-subscribed.

Open this question

Question 15

Business Calculations

Which of the following goods has the lowest rate of turnover?

  1. A.Staple foods
  2. B.Office stationery
  3. C.Refrigerator
  4. D.School exercise books
Show the answer and explanation

Answer: C (Refrigerator)

Explanation

Durable, costly goods such as refrigerators sell slowly; staple foods sell fastest.

Open this question

Question 16

Co-operative Societies

Which of the following is not a duty of a credit union?

  1. A.Helping members to save
  2. B.Granting loans
  3. C.Advising on the use of funds
  4. D.Confirming members' indebtedness
Show the answer and explanation

Answer: D (Confirming members' indebtedness)

Explanation

Credit unions help members save and borrow; confirming members' debts to others is not their duty.

Open this question

Question 17

Consumer Protection

An association formed to protect the interests of buyers of various commodities is known as

  1. A.Chamber of Commerce
  2. B.Employers Association
  3. C.Consumers Association
  4. D.Manufacturers Association
Show the answer and explanation

Answer: C (Consumers Association)

Explanation

A consumers' association protects buyers' interests.

Open this question

Question 18

Foreign Trade

An outright prohibition on the importation of goods to a country is referred to as

  1. A.quota
  2. B.tariff
  3. C.embargo
  4. D.devaluation
Show the answer and explanation

Answer: C (embargo)

Explanation

An embargo is a total ban on imports.

Open this question

Question 19

Banking

Use the diagram (a Penny Bank PLC, Lagos Branch cheque dated 5th May 2006: 'Pay Udoka A. O. or Order the sum of Ten Thousand Naira Only', ₦10,000, signed John Uwa) to answer the question. The above document is

Diagram for this question
  1. A.foreign bill of exchange
  2. B.promissory note
  3. C.money order
  4. D.cheque
Show the answer and explanation

Answer: D (cheque)

Explanation

It is a written order on a bank to pay a named person: a cheque.

Open this question

Question 20

Banking

Use the diagram (a Penny Bank PLC, Lagos Branch cheque dated 5th May 2006: 'Pay Udoka A. O. or Order the sum of Ten Thousand Naira Only', ₦10,000, signed John Uwa) to answer the question. Penny Bank Plc is the

Diagram for this question
  1. A.drawee
  2. B.payee
  3. C.drawer
  4. D.endorser
Show the answer and explanation

Answer: A (drawee)

Explanation

The bank on which the cheque is drawn is the drawee.

Open this question

Question 21

Foreign Trade

Which of the following assesses duties payable on imports and exports?

  1. A.Ports Authority
  2. B.Central Bank
  3. C.Customs and Excise Authority
  4. D.Export Promotion Council
Show the answer and explanation

Answer: C (Customs and Excise Authority)

Explanation

Customs and Excise assesses and collects duties.

Open this question

Question 22

Retail Trade

Which of the following trends in retailing provides the convenience of shopping without cash?

  1. A.Automatic vending
  2. B.Self-service
  3. C.Credit card
  4. D.Window display
Show the answer and explanation

Answer: C (Credit card)

Explanation

A credit card lets a shopper buy without cash.

Open this question

Question 23

Warehousing

The place where dutiable goods are kept until the duties on them are paid is

  1. A.customs warehouse
  2. B.public warehouse
  3. C.bonded warehouse
  4. D.the wharf
Show the answer and explanation

Answer: C (bonded warehouse)

Explanation

Dutiable goods are kept in a bonded warehouse.

Open this question

Question 24

Transport

The provision of dredging and dry dock facilities at any sea port is the responsibility of

  1. A.Ports and Harbours Authority
  2. B.Customs and Excise Authority
  3. C.National Health Authority
  4. D.National Water and Electricity Authority
Show the answer and explanation

Answer: A (Ports and Harbours Authority)

Explanation

The ports authority dredges channels and provides dry docks.

Open this question

Question 25

Transport

The time allowed for unloading and loading a ship is referred to as

  1. A.demurrage
  2. B.lay days
  3. C.charter party
  4. D.charter by demise
Show the answer and explanation

Answer: B (lay days)

Explanation

Lay days are the days allowed for loading and unloading.

Open this question

Question 26

Stock Exchange

Which of the following institutions does not belong to the capital market?

  1. A.Commercial banks
  2. B.Development banks
  3. C.Mortgage banks
  4. D.Insurance companies
Show the answer and explanation

Answer: A (Commercial banks)

Explanation

Commercial banks deal mainly in short-term funds (money market).

Open this question

Question 27

Banking

The beneficiary of a cheque is called

  1. A.acceptor
  2. B.drawee
  3. C.drawer
  4. D.payee
Show the answer and explanation

Answer: D (payee)

Explanation

The person to be paid is the payee.

Open this question

Question 28

Stock Exchange

A speculator who applies for a new issue of shares without the intention of keeping them is

  1. A.bull
  2. B.stag
  3. C.bear
  4. D.jobber
Show the answer and explanation

Answer: B (stag)

Explanation

A stag buys new issues to sell quickly at a profit.

Open this question

Question 29

Law of Agency

Which of the following is not the duty of an agent to the principal?

  1. A.Acting in good faith
  2. B.Rendering accurate account
  3. C.Disclosing all profits made
  4. D.Making secret profit
Show the answer and explanation

Answer: D (Making secret profit)

Explanation

An agent must not make secret profits.

Open this question

Question 30

Insurance

The amount the assured receives if he decides to discontinue the life policy is known as

  1. A.refund value
  2. B.net value
  3. C.surrender value
  4. D.sum assured
Show the answer and explanation

Answer: C (surrender value)

Explanation

This is the surrender value.

Open this question

Question 31

Stock Exchange

A specialized market where stocks and shares are bought and sold is

  1. A.money market
  2. B.commodity exchange market
  3. C.perfect market
  4. D.stock exchange market
Show the answer and explanation

Answer: D (stock exchange market)

Explanation

Stocks and shares are traded on the stock exchange.

Open this question

Question 32

Insurance

The principle where many insurance companies join to compensate one policy holder is called

  1. A.contribution
  2. B.subrogation
  3. C.compensation
  4. D.indemnity
Show the answer and explanation

Answer: A (contribution)

Explanation

Insurers of the same risk share the claim under contribution.

Open this question

Question 33

Transport

Demurrage is paid by a vessel for

  1. A.overloading
  2. B.travelling along unplanned route
  3. C.delaying at the port
  4. D.not using the services at the wharf
Show the answer and explanation

Answer: C (delaying at the port)

Explanation

Demurrage is charged for delay beyond the allowed time.

Open this question

Question 34

Business Units

In a limited partnership, one of the members must be

  1. A.a general partner
  2. B.a nominal partner
  3. C.an active partner
  4. D.a dormant partner
Show the answer and explanation

Answer: A (a general partner)

Explanation

The law requires at least one general partner with unlimited liability.

Open this question

Question 35

Transport

It is safer and quicker to transport petrol and gas by

  1. A.rail
  2. B.road
  3. C.pipeline
  4. D.air
Show the answer and explanation

Answer: C (pipeline)

Explanation

Pipelines carry petrol and gas safely and continuously.

Open this question

Question 36

Government and Business

The process of taking over the management and control of a privately owned business by government is

  1. A.indigenization
  2. B.nationalization
  3. C.participation
  4. D.privatization
Show the answer and explanation

Answer: B (nationalization)

Explanation

Government taking over private businesses is nationalisation.

Open this question

Question 37

Wholesale Trade

Who among the following is a middleman?

  1. A.Manufacturer
  2. B.Agent
  3. C.Insurer
  4. D.Consumer
Show the answer and explanation

Answer: B (Agent)

Explanation

An agent stands between producer and buyer.

Open this question

Question 38

Patents, Trademarks and Copyright

The monopoly right granted to an inventor is a

  1. A.trademark
  2. B.brand name
  3. C.patent
  4. D.copyright
Show the answer and explanation

Answer: C (patent)

Explanation

A patent protects an invention.

Open this question

Question 39

Marketing

The process of putting goods in attractive packets to arouse the interest of customers is

  1. A.collation
  2. B.wrapping
  3. C.branding
  4. D.packaging
Show the answer and explanation

Answer: D (packaging)

Explanation

Putting goods in attractive packets is packaging.

Open this question

Question 40

Government and Business

Which of the following is not a reason for nationalization?

  1. A.Encouraging foreign investors
  2. B.Reducing the remittance of profits abroad
  3. C.Training local entrepreneurs
  4. D.Controlling the country's key industries
Show the answer and explanation

Answer: A (Encouraging foreign investors)

Explanation

Nationalisation tends to discourage foreign investors.

Open this question

Question 41

Marketing

Any activity aimed at finding out the wants of consumers and supplying them at a profit is referred to as

  1. A.promotion
  2. B.marketing
  3. C.segmentation
  4. D.penetration
Show the answer and explanation

Answer: B (marketing)

Explanation

This defines marketing.

Open this question

Question 42

Foreign Trade

The reduction in the value of a country's currency in relation to other countries' currencies is

  1. A.devaluation
  2. B.inflation
  3. C.deregulation
  4. D.fluctuation
Show the answer and explanation

Answer: A (devaluation)

Explanation

This is devaluation.

Open this question

Question 43

Insurance

Which of the following is the main purpose of a third party insurance? To

  1. A.indemnify an injured outsider
  2. B.indemnify the insured
  3. C.protect the vehicle against theft
  4. D.compensate the driver for injuries sustained
Show the answer and explanation

Answer: A (indemnify an injured outsider)

Explanation

Third party insurance compensates other people (third parties) injured or whose property is damaged.

Open this question

Question 44

Insurance

The term 'utmost good faith' in insurance requires that the insured must

  1. A.not make profit from any loss suffered
  2. B.receive his compensation fully in the event of loss
  3. C.disclose all relevant facts on what is being insured
  4. D.pay his premium regularly
Show the answer and explanation

Answer: C (disclose all relevant facts on what is being insured)

Explanation

Utmost good faith requires full disclosure of material facts.

Open this question

Question 45

Banking

Commercial banks usually settle their interbank indebtedness through the

  1. A.money market
  2. B.clearing house
  3. C.discount house
  4. D.stock exchange
Show the answer and explanation

Answer: B (clearing house)

Explanation

Banks settle with each other at the clearing house.

Open this question

Question 46

Retail Trade

Which of the following retail outlets is described as selling without shops?

  1. A.Multiple stores
  2. B.Supermarkets
  3. C.Mail order business
  4. D.Department stores
Show the answer and explanation

Answer: C (Mail order business)

Explanation

Mail order firms sell by post without shops.

Open this question

Question 48

Business Calculations

The difference between the cost of goods sold and the sales value is known as

  1. A.net profit
  2. B.net loss
  3. C.gross profit or loss
  4. D.surplus
Show the answer and explanation

Answer: C (gross profit or loss)

Explanation

Sales minus cost of goods sold gives gross profit (or gross loss).

Open this question

Question 49

Business Units

Which of the following is not a feature of a sole trader?

  1. A.Quick decision making
  2. B.Guaranteed profits
  3. C.Unlimited liability
  4. D.Bearing losses alone
Show the answer and explanation

Answer: B (Guaranteed profits)

Explanation

No business has guaranteed profits.

Open this question

Theory question 101

Foreign Trade

Commerce 2 (essay)
(a) What is foreign trade?
(b) Explain four ways by which foreign trade is different from home trade.
(c) State five reasons why countries restrict foreign trade.

Show the model answer
Model answer

(a) Foreign trade is the buying and selling of goods and services between countries.
(b) Any four, explained: different currencies are used; language differences; more complex documents; different laws, customs and weights and measures; higher transport costs and greater distance; goods face customs duties and restrictions; greater risks in transit.
(c) Any five: protect infant industries; prevent dumping; raise revenue; correct balance of payments deficits; conserve foreign exchange; prevent importation of harmful goods; create jobs at home; retaliation; political/strategic reasons.

Explanation

Contrast foreign and home trade point by point.

Open this question

Theory question 102

Business Finance

Commerce 2 (essay)
(a) State three differences between:
(i) Shareholders and debenture holders.
(ii) Ordinary shares and Preference shares.
(b) Explain four reasons for winding up a public limited company.

Show the model answer
Model answer

(a)(i) Any three: shareholders are owners, debenture holders are creditors; shareholders get dividends, debenture holders get fixed interest; shareholders vote, debenture holders do not; debenture interest is paid before dividends and whether or not there is profit; debentures are usually secured and repaid on winding up before shareholders.
(ii) Any three: ordinary shares earn variable dividends, preference shares a fixed rate; preference shares are paid dividends (and capital on winding up) first; ordinary shareholders vote, preference shareholders usually do not; ordinary shares carry the greatest risk; preference shares may be cumulative or redeemable.
(b) Any four, explained: members pass a special resolution to wind up; insolvency – inability to pay debts; court order on a creditor's petition; objects achieved or becomes illegal; fraud or illegal operations; members fall below the legal minimum; failure to start business within a year of incorporation; continued losses.

Explanation

Owners versus creditors is the key difference in (a)(i).

Open this question

Theory question 103

Insurance

Commerce 2 (essay)
(a) What is non-indemnity insurance?
(b) List and explain three types of life assurance policies.
(c) Explain the term surrender value.

Show the model answer
Model answer

(a) Non-indemnity insurance is insurance where the loss cannot be measured in money, such as life or personal accident, so an agreed sum is paid rather than restoring an actual loss.
(b) Any three, explained: whole life assurance – pays the sum assured only on death, whenever it occurs; endowment policy – pays on a fixed date or on earlier death; term assurance – pays only if death occurs within a stated period; group life – covers a group of employees under one policy.
(c) Surrender value is the amount the insurer pays the assured if he discontinues (cashes in) a life policy before it matures.

Explanation

Life assurance is the main example of non-indemnity insurance.

Open this question

Theory question 104

Communication

Commerce 2 (essay)
(a) Who is a common carrier?
(b) State three functions of each of the following communication agents:
(i) Post Office;
(ii) Telecommunication;
(iii) Courier companies

Show the model answer
Model answer

(a) A common carrier is a person or firm that carries goods or passengers for anyone who pays the fee, e.g. transport companies and railways.
(b)(i) Post Office (any three): carries letters and parcels; registered and recorded delivery; sells stamps, postal and money orders; post office boxes; poste restante; express mail.
(ii) Telecommunication (any three): telephone and mobile services; internet and e-mail; SMS/text messaging; fax/telex; video conferencing; mobile money.
(iii) Courier companies (any three): fast door-to-door delivery; collection of parcels and documents; tracking of items; local and international delivery; proof of delivery.

Explanation

Three points for each communication agent.

Open this question

Theory question 105

Business Calculations

Commerce 2 (essay)
(a) What is turnover?
(b) The following information relates to Mrs. Lulu, a trader (₦):
Buckets – selling price 4,000; cost price 3,500; selling expenses 400
Boxes – selling price 5,000; cost price 4,000; selling expenses 250
Bournvita – selling price 6,000; cost price 5,500; selling expenses 300
Lace Materials – selling price 12,000; cost price 10,500; selling expenses 1,000
(i) Calculate the gross profit percentage on each item.
(ii) Calculate the net profit on each item.

Show the model answer
Model answer

(a) Turnover is the total value of sales (net sales) made by a business in a period.
(b)(i) Gross profit percentage (on selling price): buckets 500 ÷ 4,000 = 12.5%; boxes 1,000 ÷ 5,000 = 20%; Bournvita 500 ÷ 6,000 ≈ 8.3%; lace materials 1,500 ÷ 12,000 = 12.5%. (On cost price: 14.3%, 25%, 9.1%, 14.3%.)
(ii) Net profit = gross profit − selling expenses: buckets 500 − 400 = ₦100; boxes 1,000 − 250 = ₦750; Bournvita 500 − 300 = ₦200; lace materials 1,500 − 1,000 = ₦500.

Explanation

Gross profit = selling price − cost price; state whether the percentage is on sales or cost.

Open this question

Theory question 106

Banking

Commerce 2 (essay)
(a) Explain seven functions of a commercial bank.
(b) Explain three types of accounts that are operated in a commercial bank.

Show the model answer
Model answer

(a) Any seven, explained: accepts deposits; grants loans and overdrafts; provides means of payment (cheques, transfers, cards); safe custody of valuables; foreign exchange services; discounting bills; financial advice; agency services (paying bills, buying shares); executor/trustee services; electronic banking; issues bank drafts and letters of credit.
(b) Current account – for businesses; cheques used; no or little interest; overdraft possible. Savings account – for small savers; earns interest; withdrawals by withdrawal slip/ATM. Fixed (time) deposit account – money kept for a fixed period; higher interest; notice needed for early withdrawal.

Explanation

In (b) give a feature of each account.

Open this question

Theory question 107

Marketing

Commerce 2 (essay)
(a) Define marketing mix.
(b) Explain the term Marketing Concept.
(c) List and describe the four elements of marketing mix.

Show the model answer
Model answer

(a) The marketing mix is the combination of product, price, place and promotion decisions a firm uses to satisfy its target market.
(b) The marketing concept is the idea that a firm should first find out what customers want and then produce and deliver it to satisfy them better than competitors, at a profit; the customer is king.
(c) Product – the good or service, its quality, design, brand and packaging; Price – the amount charged, discounts and terms; Place – distribution channels and locations through which goods reach customers; Promotion – advertising, personal selling, sales promotion and publicity used to inform and persuade customers.

Explanation

The four Ps: product, price, place, promotion.

Open this question

Theory question 108

Retail Trade

Commerce 2 (essay)
(a) List four types each of:
(i) small scale retailers;
(ii) large scale retailers;
(b) Explain four reasons why small scale retailers survive despite the dominance of large scale retail outlets.

Show the model answer
Model answer

(a)(i) Any four: hawkers/itinerant traders; market traders/stall holders; kiosks; mobile shops; roadside traders; tied shops; unit shops.
(ii) Any four: department stores; supermarkets/hypermarkets; chain (multiple) stores; mail order firms; co-operative retail societies; discount stores.
(b) Any four, explained: personal attention to customers; sell on credit to known customers; sell in very small quantities; convenient location close to homes; long, flexible opening hours; low capital needed and low costs; customers can bargain; deliver to customers' homes.

Explanation

Survival reasons are mainly about personal service and convenience.

Open this question

Theory question 109

Trade Associations

Commerce 2 (essay)
(a) State five functions of a chamber of commerce.
(b) Explain five functions of a trade association.

Show the model answer
Model answer

(a) Any five: promotes trade and industry in its area; organises trade fairs and exhibitions; gives business information to members; represents members' views to government; settles disputes among members; issues certificates of origin; promotes international trade links; publishes journals.
(b) Any five, explained: protects members' interests; fixes standards and quality of products; researches and shares technical information; trains members; represents the trade before government; settles disputes; may fix common prices/discourage unfair competition; advertises the industry's products collectively.

Explanation

A chamber covers many trades in an area; a trade association covers one trade.

Open this question

Theory question 110

Purchase and Sale of Goods

Commerce 2 (essay)
(a) State one use of each of the following:
(i) letter of enquiry;
(ii) invoice;
(iii) advice note;
(iv) credit note;
(v) statement of account;
(vi) debit note.
(b) Identify two advantages and two disadvantages of automatic vending.

Show the model answer
Model answer

(a)(i) Letter of enquiry – sent by a buyer to ask about prices, terms and availability of goods.
(ii) Invoice – the seller's bill telling the buyer the goods supplied and the amount owed.
(iii) Advice note – tells the buyer that goods have been despatched.
(iv) Credit note – reduces the amount the buyer owes, e.g. for returned goods or overcharge.
(v) Statement of account – summary of transactions for a period showing the balance the buyer owes.
(vi) Debit note – increases the amount owed when the buyer was undercharged.
(b) Advantages (any two): sells 24 hours; saves labour cost; convenient and quick; no shoplifting by assistants. Disadvantages (any two): limited range of goods; machines break down/need power; vandalism and theft; costly to buy and maintain; no personal service.

Explanation

One use per document is enough in (a).

Open this question