Theory question 103
WarehousingAmaka decided to establish a warehousing business. (a) State five activities Amaka is expected to carry out in the business. (b) State five e-marketing ethics Amaka could adopt for her warehousing business.
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(a) Any five: receiving and inspecting goods; storing goods safely; keeping records of goods in and out; protecting goods from theft, fire and damage; sorting, grading and packing; releasing goods to owners when needed; issuing warehouse receipts; insuring goods; maintaining the building.
(b) Any five: protect customers' personal data and privacy; give truthful information about services and prices; do not send spam/unsolicited messages; get customers' consent before using their data; respond promptly to enquiries and complaints; use secure payment systems; respect copyright and others' content; deliver services as advertised; avoid false reviews.
Give each point as a full sentence, with an example where possible.