Theory question 101
Business ManagementABC Breweries Limited started operations with production, finance, marketing and administration departments. The following personnel were in its employment: General manager; Finance manager; Personal secretary; Accounts officers; Marketing manager; Production manager; Production supervisors; Factory workers; Sales agents; Administrative manager; Administrative officers.
(a) Draw an organizational chart for ABC Breweries Limited.
(b) State two functions of each of the departments in the company.
Show the model answer
(a) Chart (boxes joined by lines):
General Manager at the top, with Personal Secretary on a side (staff) line.
Below the General Manager: Production Manager, Finance Manager, Marketing Manager, Administrative Manager.
Production Manager → Production Supervisors → Factory Workers.
Finance Manager → Accounts Officers.
Marketing Manager → Sales Agents.
Administrative Manager → Administrative Officers.
(b) Two for each:
Production: makes goods of the right quality and quantity at the right time; controls production costs; maintains machines; research and product development.
Finance: keeps accounts and financial records; raises and controls funds; pays salaries and bills; prepares budgets and advises on finance.
Marketing: market research; advertising and sales promotion; distribution of products; pricing; handling customers' complaints.
Administration: recruits, trains and places staff; staff welfare, discipline and records; maintains office services and labour relations.
Show the chain of authority from the general manager down to factory workers.