Question 13
Retail TradeAn advantage of self-service to customers is that it
- A.encourages impulse buying.
- B.enables customers to inspect goods.
- C.enables customers to buy on credit.
- D.leads to a reduction in price.
Show the answer and explanation
Answer: B (enables customers to inspect goods.)
Explanation
In self-service customers pick and examine goods themselves before buying. Impulse buying benefits the seller, not the customer.