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WAEC Commerce 2010 Question 5

Question 5

Retail Trade

Small scale retailers continue to survive in spite of serious competition from large scale retailers because they

  1. A.buy from many manufacturers.
  2. B.maintain personal relationship with customers.
  3. C.stock only one line of goods in their stalls.
  4. D.do not separate business money from personal money.
Show the answer and explanation

Answer: B (maintain personal relationship with customers.)

Explanation

Small retailers keep customers through personal relationships and attention.