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WAEC Commerce 1998 Question 52

Question 52

Consumer Protection

The set of actions of governments, and other organized bodies in response to users' complaints about goods and services is known as

  1. A.consumer sovereignty
  2. B.consumer protection
  3. C.consumer orientation
  4. D.consumer loyalty
  5. E.consumers' preferences
Show the answer and explanation

Answer: B (consumer protection)

Explanation

Consumer protection covers the steps taken by government and organised bodies to safeguard buyers.