Question 15
MarketingWhich of the following is a pre-sales service to the consumer?
- A.Installation of the product
- B.Provision of credit facilities
- C.Maintenance of product for a period of time
- D.Transportation and delivery services
- E.Acceptance of damaged goods
Show the answer and explanation
Answer: B (Provision of credit facilities)
Explanation
Credit arrangements are made before the sale; installation, maintenance, delivery and replacement come after it.