WAEC Commerce 1997 Theory question 103

Theory question 103

Communication

Commerce 2 (answer any five questions)
Explain five services of each of the following:
(a) Courier firms
(b) NITEL

Show the model answer

Model answer

(a) Courier firms (any five): fast delivery of letters, documents and parcels; door-to-door pick-up and delivery; local and international delivery; tracking of items; proof of delivery; safe handling and insurance of valuables; same-day/overnight delivery; delivery of goods bought online/by mail order.
(b) NITEL (any five): telephone services (local, trunk and international calls); telex; telegram/cablegram services; fax (facsimile) services; leased lines and data transmission for businesses; public call offices/payphones; mobile telephone (Mtel); directory and enquiry services; radio and satellite links for broadcasting.

Explanation

Five services under each heading.