Theory question 109
MarketingCommerce 2 (answer five questions)
(a) What is marketing concept?
(b) Explain the four elements of the marketing mix
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(a) The marketing concept is the business philosophy that a firm achieves its goals (profit) by finding out the needs and wants of consumers and satisfying them better than competitors – the consumer comes first.
(b) Product – designing the right goods (quality, features, packaging, branding) to meet consumers' needs.
Price – setting a price consumers will pay that also covers cost and gives profit, taking competitors' prices into account.
Place (distribution) – getting goods to where consumers can buy them through suitable channels and transport.
Promotion – informing and persuading consumers through advertising, personal selling, sales promotion and public relations.
The 4 Ps: product, price, place, promotion.